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Design for impact at the start.
So it doesn't have to be chased at the end.
Our quality frameworks help organisations design and deliver impactful programs and give funders confidence in the programs they invest in.
Impact doesn’t happen by accident. It starts with clear foundations - shared standards, agreed processes, and a consistent way of working across teams and programs.
Impact doesn’t happen by accident. It starts with clear foundations - shared standards, agreed processes, and a consistent way of working across teams and programs.
Our quality frameworks help organisations design and deliver impactful programs and give funders confidence in the programs they invest in.
Program leaders and funders frequently face difficult questions: Will this program lead to good outcomes? Should we fund it?
Until now, there has been limited guidance to help make these important decisions with confidence.
Although quality accreditation and standards are common in health services and client-facing work, there are few agreed-upon quality standards for programs that aim for lasting community impact.
Although quality accreditation and standards are common in health services and client-facing work, there are few agreed-upon quality standards for programs that aim for lasting community impact.
This can make it hard for organisations and funders to know what 'good quality' programs look like in their context and make program and funding decisions difficult.
Whether you fund programs or deliver them, our frameworks help you:
Build clarity about what high-quality programs look like
Align strategy, implementation and reporting
Strengthen consistency across teams and programs
Deliver or fund impactful programs that ultimately benefit our communities.
Interested? Contact us to schedule a risk-free, complimentary 30-minute consultation to explore what this could look like in your context.
Q-STEP®
Q-STEP®
Quality Foundations for Programs
By introducing clear standards and processes for planning, implementing, evaluating and improving programs, Q-STEP® creates a shared understanding of what good quality programs look like.
By introducing clear standards and processes for planning, implementing, evaluating and improving programs, Q-STEP® creates a shared understanding of what good quality programs look like.
Q-STEP® ensures that resources are directed toward programs with the best chance of success, leading to increased efficiency and greater community impact. Grounded in the latest evidence and best practices, Q-STEP® includes:
Quality Standards set the benchmark for best practice to ensure that programs deliver outcomes for communities.
Tools support the practical application of standards across each phase of the Enhancement cycle.
Enhancement cycle includes three phases and fosters a culture of continuous improvement. Tools and Processes are embedded at each phase of:
Planning
Implementation & evaluation
Review
Processes provide step-by-step guidance, outlining clear roles and responsibilities at each phase of the Enhancement cycle to support decision-making, transparency, and consistency.
Q-STEP® FOR PROGRAM PROVIDERS
Q-STEP® brings together actionable standards, practical tools, and step-by-step guidance to help teams:
Design programs that align with best practice
Build capacity to engage in best practice
Have a consistent approach to program design and evaluation
Show program alignment with funder and organisational strategic priorities
By implementing Q-STEP®, organisations position themselves as leaders in quality programs with impact. While Q-STEP® has undergone a rigorous development process and pilot testing, we are continually refining it to maximise its effectiveness.
If you’re looking to maximise the impact of the programs you deliver, contact us to explore how Q-STEP® could support your organisation.
Q-STEP® FOR PROGRAM FUNDERS
Funders want their investments to deliver measurable, lasting impact. Q-STEP® can help achieve that.
Q-STEP® is flexible and can be integrated at any stage of the funding cycle, from application to evaluation, and adapted for different funding models and strategic priorities.
Whether it is used to assess proposals, support implementation, or track collective impact, Q-STEP® ensures that investments are set up for success.
Funders have these options to integrate Q-STEP®:
Make Q-STEP® a condition of funding
Embed Q-STEP® in assessment criteria
Offer Q-STEP® to support capacity building
For more information on how Q-STEP® can support the best outcomes from funding investments, please contact us.
What others say about? Q-STEP®?
What others say about? Q-STEP®?
I would highly recommend Q-STEP® to health promoters… It not only resulted in improved quality systems and processes, but also delivered professional development outcomes, by building the Population Health Team’s capacity to deliver impactful population health initiatives.
Population Health and Inclusion Manager (DPV Health)What are the key benefits of Q-STEP®?
How was Q-STEP® developed?
Q-STEP was co-developed and implemented in partnership with the Population Health Team at DPV Health, 'a not-for-profit community organisation offering exceptional community and allied health services to everybody'. Read more in the document Q-STEP in Action.
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